OVERVIEW

Welcome to Odysseesophie.

In these Terms, the words “we,” “us,” and “our” mean Odysseesophie, operated by ZHIBEN (Hong Kong) Limited. Odysseesophie manages this website and online store, including all related information, content, functions, tools, clothing, accessories, products, and related services, collectively referred to as the “Services,” to offer customers a carefully selected online fashion shopping experience.

Odysseesophie uses Shopify Inc., which supplies the ecommerce technology that allows us to provide the Services.

These Terms of Service (“Terms”) govern your access to and use of the Services, as well as any policies incorporated into or referenced by these Terms. Please review them carefully because they include important information about your legal rights, warranty disclaimers, and liability limitations.

By accessing or using the Services, you agree to follow these Terms and our Privacy Policy. If you do not accept them, you may not access or use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you confirm that you have reached the age of legal majority in your state, province, or country of residence, or that you have obtained any required permission allowing minor dependents to use the Services through devices that you own, purchase, or control.

Certain features of the Services, including browsing our online clothing store or purchasing clothing, accessories, and related products, may require you to submit information such as your email address, billing information, payment details, and shipping address.

You confirm and guarantee that all information submitted to us is honest, accurate, current, complete, and that you have the legal authority to provide it.

You are responsible for protecting your account login details and for all actions taken through your account. You may not sell, transfer, assign, or license your account to another individual.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to present and describe our clothing, accessories, and other products as accurately as possible. However, colors, finishes, sizing, materials, textures, or other visual details may look different because of your device, display settings, lighting, manufacturing variations, or comparable circumstances.

We do not guarantee that the appearance or quality of any clothing item, accessory, product, or service purchased through our store will exactly match the way it appears on your screen.

Product descriptions, specifications, prices, and availability may be revised or updated at any time without advance notice at our discretion.

We may discontinue any product at any time and may limit the quantity of products or services offered to certain individuals, locations, or jurisdictions on a case-by-case basis.

SECTION 3 – ORDERS

When you submit an order through Odysseesophie, you are making an offer to purchase the selected clothing, accessories, or other products.

Odysseesophie may accept, reject, restrict, or cancel an order for any lawful reason at our discretion.

An order is not accepted until we confirm its acceptance and successfully receive or process the applicable payment.

Please check all order details carefully before submitting your purchase. After an order has been accepted or moved into processing, cancellation or modification requests may no longer be possible.

If an order is rejected, adjusted, or canceled, we may try to contact you through the email address, billing address, shipping address, and/or telephone number provided during checkout.

Returns, refunds, and exchanges are governed solely by the applicable Refund Policy.

You confirm that purchases made through our store are for lawful personal or household use unless we have expressly agreed otherwise.

SECTION 4 – PRICES AND BILLING

Prices, discounts, promotional pricing, and special offers may be changed at any time without prior notice.

The price charged for a clothing item, accessory, product, or service will generally be the price shown when your order is submitted and will be reflected in your order confirmation.

Unless we clearly state otherwise, displayed prices may not include taxes, shipping charges, customs duties, import fees, or other applicable expenses.

Prices shown in our online store may be different from prices offered through other websites, marketplaces, retailers, or promotional channels.

We may occasionally provide promotions that are subject to separate terms. If the terms of a particular promotion conflict with these Terms, the specific promotional terms will control that promotion.

You agree to provide complete, accurate, and up-to-date billing, payment, purchase, and account information for every transaction completed through our store.

You also agree to update your account and payment information when necessary so that we can process your purchases and contact you regarding your order.

You confirm and guarantee that:

The payment information you provide is correct and complete;

You are authorized to use the selected payment method;

Charges submitted through that payment method will be approved by the applicable payment provider; and

You will pay all valid charges connected with your purchase.

SECTION 5 – SHIPPING AND DELIVERY

Any shipping or delivery timeframes shown on our website are estimates only and are not guaranteed unless we expressly state otherwise.

Delivery may be influenced by circumstances outside our reasonable control, including carrier delays, customs processing, severe weather, public holidays, transportation disruptions, incorrect or incomplete shipping information, or other unexpected events.

We are not responsible for delays caused by third-party carriers, customs authorities, or other circumstances beyond our reasonable control.

Any rights or remedies relating to damaged, missing, delayed, or undelivered orders will be handled according to our Shipping Policy, Refund Policy, and applicable law.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services include, without limitation, trademarks, trade names, logos, branding, written materials, images, graphics, videos, audio, clothing descriptions, customer reviews, website layouts, designs, and other content. These materials are owned by or licensed to Odysseesophie, ZHIBEN (Hong Kong) Limited, our affiliates, licensors, or other applicable rights holders and are protected by relevant intellectual property laws.

These Terms give you permission to access and use the Services only for lawful personal and non-commercial purposes.

Unless we provide express authorization, you may not reproduce, copy, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, sell, license, or otherwise exploit any portion of the Services or their content.

Except where these Terms expressly provide otherwise, nothing grants you a license or other right under any patent, trademark, copyright, trade secret, or other intellectual property owned by Odysseesophie, Shopify, or any third party.

The name Odysseesophie, along with its logos, product names, service names, designs, and slogans, may constitute trademarks or other intellectual property belonging to Odysseesophie, its affiliates, or licensors where applicable.

Shopify’s names, logos, products, services, designs, and slogans remain the trademarks or intellectual property of Shopify or the relevant rights holders.

All other trademarks remain the property of their respective owners.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools through the Services that we do not own, operate, supervise, or control.

You acknowledge and agree that these tools may be offered on an “as is” and “as available” basis without any warranties, representations, endorsements, or conditions from us.

To the fullest extent permitted by applicable law, we are not responsible for losses, liabilities, or obligations resulting from your use of optional third-party tools.

Your use of any third-party tool is entirely at your own choice and risk. Before using such a tool, you should review and accept the terms provided by the relevant third party.

We may add new functions, tools, services, or resources in the future. Any additions will become part of the Services and will also be governed by these Terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may include content, integrations, materials, or links leading to websites and services operated by third parties.

We are not responsible for independently checking or confirming the accuracy, content, security, policies, practices, products, or services offered by third-party websites.

If you leave our Services to access or use a third-party website or service, you do so at your own choice and risk.

To the maximum extent permitted by applicable law, we are not responsible for any loss or damage resulting from your use of third-party websites or from purchasing or using products, services, content, or resources provided by third parties.

Please carefully review the applicable third party’s terms, policies, and practices before completing any transaction.

Questions, complaints, disputes, or concerns involving third-party products or services should generally be directed to the applicable third-party provider.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Odysseesophie uses Shopify, which provides the ecommerce platform that enables us to offer the Services.

However, purchases made through our store are transactions directly between you and Odysseesophie / ZHIBEN (Hong Kong) Limited, and are not transactions made with Shopify.

By using the Services, you acknowledge that, to the extent permitted by applicable law, Shopify is not responsible for products sold through Odysseesophie or for any dispute, injury, damage, or loss arising directly from transactions between you and Odysseesophie.

SECTION 10 – PRIVACY POLICY

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Because our online store is powered by Shopify, Shopify may also collect and process certain personal information connected with your access to and use of the Services.

Information submitted through the Services may be shared with or transmitted to Shopify and other service providers that support our business operations, payment processing, clothing order fulfillment, fraud prevention, customer support, and maintenance of the Services.

Some of these service providers may be located or operate in countries or regions outside your place of residence.

Please review our Privacy Policy for more information about how personal information is collected, processed, stored, disclosed, and protected.

SECTION 11 – FEEDBACK

If you submit, upload, publish, email, or otherwise provide ideas, suggestions, comments, reviews, proposals, plans, photographs, videos, or other materials connected with our Services (“Feedback”), you grant us, to the extent permitted by applicable law, a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, display, and otherwise use that Feedback in connection with operating, developing, improving, and promoting our Services.

You confirm and guarantee that:

You own or otherwise possess all rights necessary for the Feedback you submit;

You have disclosed any material compensation or incentive related to that Feedback where legally required; and

Your Feedback complies with these Terms and all applicable laws.

Unless applicable law requires otherwise, we are not required to keep Feedback confidential, compensate you for it, or respond to it.

We may, but are not required to, monitor, edit, limit, or remove Feedback that we reasonably believe violates applicable law, intellectual property rights, these Terms, or another person’s rights.

You may not submit Feedback that contains unlawful, abusive, defamatory, obscene, fraudulent, infringing, malicious, or otherwise harmful material.

You remain responsible for all Feedback you submit and for ensuring that it is accurate.

SECTION 12 – ERRORS AND OMISSIONS

Information provided through the Services may occasionally include typographical mistakes, inaccuracies, or omissions involving product descriptions, sizing details, pricing, promotions, offers, shipping fees, estimated delivery dates, availability, or other information.

We reserve the right to correct mistakes, inaccuracies, or omissions and to revise information when appropriate without advance notice.

Where applicable law permits, we may also revise or cancel orders affected by a significant pricing or information error.

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes.

You may not directly or indirectly access or use the Services:

For illegal, fraudulent, or malicious purposes;

To violate any applicable law, regulation, rule, or ordinance;

To infringe our intellectual property rights or the rights of another party;

To harass, abuse, threaten, defame, intimidate, discriminate against, or harm another person;

To submit false, fraudulent, deceptive, or misleading information;

To distribute spam, unsolicited advertising, chain messages, or other unauthorized solicitations;

To impersonate another individual or organization;

To upload or transmit viruses, malware, malicious code, or other harmful software;

To reproduce, duplicate, copy, sell, resell, or improperly exploit any part of the Services;

To collect or monitor another person’s personal information without lawful authorization;

To phish, pharm, scrape, spider, crawl, or otherwise access the Services through unauthorized automated methods;

To interfere with the security or normal operation of the Services; or

To participate in conduct that disrupts or interferes with another person’s use of the Services.

We may suspend, restrict, or terminate your access to the Services if we reasonably believe that you have violated these Terms.

SECTION 14 – TERMINATION

Where permitted by applicable law, we may suspend or terminate your access to all or part of the Services if you breach these Terms, participate in fraudulent or unlawful activity, misuse the Services, or create security or operational concerns.

You remain responsible for all amounts that were lawfully owed before the termination became effective.

Any provisions that are intended by their nature to continue after termination will remain effective, including provisions concerning intellectual property, Feedback, disclaimers, limitation of liability, indemnification, dispute resolution, severability, and other continuing rights and responsibilities.

SECTION 15 – DISCLAIMER OF WARRANTIES

Information made available through the Services is provided for general informational purposes.

Although we take reasonable measures to present accurate information, we do not promise that all information will always be complete, current, accurate, or free of errors.

You rely on information provided through the Services at your own discretion and risk.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT WHERE ODYSSEESOPHIE EXPRESSLY STATES OTHERWISE, THE SERVICES AND PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT THE SERVICES WILL ALWAYS BE AVAILABLE, UNINTERRUPTED, TIMELY, SECURE, OR FREE FROM ERRORS.

Some jurisdictions do not allow certain warranty exclusions or limitations. In those jurisdictions, the exclusions above apply only to the extent permitted by applicable law.

SECTION 16 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ODYSSEESOPHIE, ZHIBEN (HONG KONG) LIMITED, OUR AFFILIATES, PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATING TO YOUR USE OF THE SERVICES OR CLOTHING, ACCESSORIES, OR OTHER PRODUCTS PURCHASED THROUGH THE SERVICES.

THIS MAY INCLUDE, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, BUSINESS INTERRUPTION, OR REPLACEMENT COSTS.

Nothing in these Terms excludes or limits liability where doing so is prohibited by applicable law.

SECTION 17 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Odysseesophie, ZHIBEN (Hong Kong) Limited, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from third-party losses, claims, liabilities, damages, and reasonable legal expenses arising from:

Your material violation of these Terms;

Your breach of applicable law or the rights of another party; or

Your unlawful or unauthorized use of the Services.

We may notify you of any applicable claim and may participate in or assume control of its defense where legally permitted.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, void, or unenforceable, that provision will be enforced to the greatest extent permitted by applicable law.

Any portion that cannot be enforced will be considered separated from these Terms without affecting the validity or enforceability of the remaining provisions.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision under these Terms will not be considered a waiver of that right or provision.

These Terms, together with the policies and operating rules published on our website concerning the Services, constitute the complete agreement between you and us regarding your use of the Services and replace any previous agreements or communications concerning the same subject matter.

Any uncertainty in these Terms will not automatically be interpreted against either party solely because that party participated in preparing the Terms.

SECTION 20 – ASSIGNMENT

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent, except where applicable law allows otherwise.

We may assign or transfer our rights or obligations under these Terms in connection with a merger, acquisition, corporate restructuring, asset sale, or another lawful business transaction, subject to applicable law.

SECTION 21 – GOVERNING LAW & DISPUTE RESOLUTION

These Terms of Service and any separate agreements under which we provide the Services will be governed by and interpreted according to the applicable laws of the Hong Kong Special Administrative Region, without regard to conflict-of-law principles, except where mandatory consumer protection laws in your place of residence provide otherwise.

Any dispute, controversy, difference, or claim arising from or connected with these Terms, including their existence, validity, interpretation, performance, breach, or termination, that cannot be resolved informally may, where legally permitted, be submitted to arbitration in Hong Kong.

Any arbitration will be conducted under applicable Hong Kong arbitration law and the rules of a suitable recognized arbitration institution agreed upon by the parties or selected in accordance with applicable law.

Nothing in this section prevents consumers from exercising any mandatory legal rights or remedies available under laws that apply to them.

SECTION 22 – HEADINGS

The headings used in these Terms are included for convenience only and do not restrict, change, or otherwise affect the meaning or interpretation of any provision.

SECTION 23 – CHANGES TO TERMS

You may view the current version of these Terms of Service on this page at any time.

Subject to applicable law, we may revise, amend, update, or replace any portion of these Terms by publishing a revised version on our website.

Where applicable law requires it, we will provide notice of material changes.

Your continued use of the Services after revised Terms take effect means that you accept those changes to the extent permitted by applicable law.

SECTION 24 – CONTACT INFORMATION

Questions regarding these Terms of Service may be sent using the contact information below:

Store Name: Odysseesophie

Legal Business Name: ZHIBEN (Hong Kong) Limited

Website: https://odysseesophie.com

Email: support@odysseesophie.com

Phone: (740) 619-7851

Business Address:
SUITE 6503, 65/F, CENTRAL PLAZA, 18 HARBOUR ROAD, WAN CHAI, HONG KONG